Question 1

Where is Digital Seva Kendra located?

Accepted Answer

We are located at Shalidaha Bazar, Near Post Office, serving Shalidaha, Kanchrapara, Naihati, Halidahar, Shalidaha, Awalsiddhi, Budhuria, Hamidpur, Khanarhat, Ramchandapur and surrounding areas.

Question 2

What services do you offer?

Accepted Answer

We offer comprehensive digital services including Aadhaar enrollment & update, PAN card apply & correction, AEPS cash withdrawal, money transfer, train ticket booking (IRCTC), government scheme registrations (PM Kisan, Ayushman Card, Pension), certificate services (income, caste, domicile, birth, death), printing & photocopy, passport photos, bill payments (electricity, mobile, DTH, gas), bank account opening, driving license apply, and all digital services.

Question 3

What are your business hours?

Accepted Answer

We are open Monday to Saturday from 8:00 AM to 8:00 PM. Closed on Sundays.

Question 4

How much does Aadhaar update cost?

Accepted Answer

Aadhaar update service charge is ₹50. Processing takes 3-5 days. Biometric update requires presence at center.

Question 5

How to apply for PAN card?

Accepted Answer

Visit our center with Aadhaar card, address proof, and passport size photo. Fee ₹150. PAN card delivered in 7-10 days.

Question 6

Do you provide AEPS cash withdrawal?

Accepted Answer

Yes, we provide AEPS cash withdrawal service at ₹20 per transaction. Maximum withdrawal limit is ₹10,000 per day. Just bring your Aadhaar card and fingerprint authentication.

Question 7

Can I book Tatkal train tickets?

Accepted Answer

Yes, we offer Tatkal train ticket booking. Tatkal booking opens at 10 AM for AC classes and 11 AM for non-AC. Service fee is ₹100. Visit our center with valid ID proof.

Question 8

What are your printing charges?

Accepted Answer

Black & white print: ₹2/page, Color print: ₹5/page, Photocopy: ₹1/page, Lamination: ₹10/page, Spiral binding: ₹50, Passport size photos (6 copies): ₹50.

Question 9

How to register for PM Kisan?

Accepted Answer

PM Kisan registration requires Aadhaar card, land records, and bank account details. Service fee ₹50. Processing takes 7-10 days.

Question 10

Do you provide money transfer service?

Accepted Answer

Yes, we provide money transfer service (IMPS/NEFT) at ₹15 per transaction. Maximum transfer limit is ₹25,000 per transaction. Beneficiary details required.

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